If you're looking for assistance with activation, account management or device troubleshooting, you've come to the right place! Avoid time on hold and expedite assistance by selecting your need below. This will ensure our Customer Care team is equipped to assist with your issue as quickly as possible.
I need help activating my phone.
I activated my phone but am still having trouble.
I need help managing my existing i-wireless account.
I need help with my existing i-wireless phone.
I want to bring my own phone to i-wireless
I need help with my online purchase.
I need help with my SmartPay account
For questions related to SmartPay payments and leasing, please go to https://apply.smartpaylease.com/learnmore/Q1W-IWphonesWeb#FAQs or contact SmartPay directly at 800.374.5587.
I need help with my Affirm account
For questions related to Affirm accounts and payments, please call 855.423.3729. Representatives are available to assist customers from 7am-7pm CST, 7 days per week.