FAQ

Once the phone number from your old service provider has been transferred to your new i-wireless phone, you will need to add airtime to your account before you can begin using your i-wireless phone to make and receive calls.

There are 4 easy ways to add airtime to your account:

  1. Purchase an i-wireless airtime card at your local Kroger store
  2. Dial 611 from your i-wireless phone
  3. Dial 1-866-594-3644 from any touchtone phone
  4. Purchase online at www.krogeriwireless.com

If you are still experiencing problems, please call Customer Care at 1-866-594-3644.